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Unlike large parties or mixers where your lack of attendance may not be missed, a dinner for six is an intimate dinner party, where an empty seat is very much an issue. The deadline to cancel a registration without penalty is 48 hours prior to the dinner and it's very important that you adhere to this policy in order to allow us sufficient time to find a replacement. 48 hours is the time of the dinner two days before. This policy applies to dinners for six. For other types of events please refer to the event description for details of any refund availability.
Cancellations are done via the website, in the same manner that you register for a dinner. Visit the specific event details page, either via the link on the main schedule, or via "My Account - Current Registrations", and click "Cancel Registration" at the bottom of the page. You will be immediately removed from the dinner and issued a cancellation receipt email. If you do not receive the email or would otherwise like to ensure that the cancellation completed successfully, visit "My Account" and click "Current Registrations". Only dinners that you are still registered for will be listed.
If you cancel more than 48 hours before a dinner you will receive a dinner-for-six registration fee credited back to your account, which can be used to register for a future dinner of your choice.
The 1st time you cancel less than 48 hours before a dinner you will forfeit the dinner credit used or registration fee paid.
The 2nd time you cancel less than 48 hours before a dinner you will forfeit the dinner credit used or registration fee paid AND forfeit one additional dinner credit AND your account will be suspended for two weeks.
The 3rd time you cancel less than 48 hours before a dinner you will forfeit the dinner credit used or registration fee paid AND forfeit two additional dinner credits AND your account will be suspended for one month.
The 4th time you cancel less than 48 hours before a dinner your account will be permanently deactivated and you will forfeit any remaining membership or dinner credits on your account.
If you cancel less than 24 hours before a dinner, the resulting penalty and/or suspension will be doubled.
No-Shows - If you do not show up at a dinner that you are registered for, or arrive at the restaurant and then leave without joining our group, or arrive at the dinner more than an hour late, and do not at least call us in advance to notify us of your status, then your account will be permanently deactivated and you will forfeit any remaining membership or dinner credits on your account. Things happen, we understand this, but please at least call so we can attempt to mitigate the damage to the dinner for the other participants. Doing so also means the difference for you between a cancellation and a no-show on your record.
Exceptions - The only exception to the cancellation and no-show policy will be for emergencies supported by written documentation. In these cases, you will still forfeit the one dinner credit used or registration fee paid, but you will not be subject to the additional penalties, and the cancellation or no-show will not count on your cancellation record.
Forfeited dinner credits will be deducted from your dinner credit balance. If you do not have sufficient dinner credits in your account, you will be required to purchase credits to pay the penalty before your account will be removed from suspension.
Suspended accounts will forfeit any paid membership for the period of suspension. Upon suspension, any future dinner registrations will be cancelled, and the resulting dinner credits will be returned to your account for future use.
You may remove one cancellation from your history by registering for and attending three dinners in a row without cancelling. You will not be refunded for any penalties or forfeited membership, but you will move up one level, reducing future penalties if you should need to cancel under the deadline again. This may be repeated as necessary to remove additional cancellations.
The goal of the cancellation and no-show policy is to ensure the success of our dinners for the participants who do attend. Please show your fellow members the common courtesy of following through and help make this a fun experience for all involved.
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